What an amazing experience! Everyone I came in contact with at this dealership was so helpful and so upbeat and happy that it made my car buying experience the best I have ever had! Specifically the Mr Ed department. Terry, Rick and Dave went above and beyond to make sure I got exactly what I was looking for and financing that I could afford. They made it so painless. I have experienced no buyers remorse, like I have had with other dealerships. I didn’t feel any pressure. I told them what I was looking for in a Toyota and I got that and more!
A couple of days after taking my car home, I realized that, for some reason, I couldn’t roll down the passenger window from the driver side. I called Rick and let him know what was going on. By the next day Dave called me and offered to come pick it up and that he would leave me with a loaner. He met me at my job site on my first break and we made the exchange. By lunch that day I already had my car back!! I couldn’t believe it! What service!!! Apparently, a safety feature had been triggered on the window. Dave explained to me what to do if it ever happened again. He even filled up my tank before returning the car to me!
Seriously folks, next time I am in the market for another car it’s Mr Ed all the way!
Foremost, Jason whom I had an appointment with was truly outstanding in every sense of the word. A true professional!! His warm personality, people skills, and knowledge created a very comfortable environment on hot sizzling day at the dealership. Thanks Avondale Hyundai and especially to you Jason for your outstanding professionalism!!! I will most definitely refer friends to your dealership…Once again my alohas to Jason, he warrants a raise….Pls forward this to Jason.
“To all that helped me out, I would like to say thank you so much for helping me and getting me into my beautiful car that I have. I never thought that I would be able to get into something this new. I thought I was only able to get into a 2007 to a 2010 make. So when I was told I can test drive 2014 cars I was very happy & shocked. I guess the Mr. Ed family does make miracles. You did back in 1996 for me and my family and now you did it again!” – Michele and Family
Randy from Phoenix said:
“I want to personally thank you for everything you did for us on our purchase of the Explorer. We are ecstatic! With 4 kids, trying to find a vehicle that fits our budget isn’t easy but you and your team did an amazing job! Every person we talked to were extremely helpful and full of smiles. You have done an amazing job of assembling an awesome team and we will come back in the next few months to buy a car of our 16 year old son!”
Sandy from Chandler wrote:
“Mr Ed Department and Mauricio,
Thank you for all the hard work you did to get us approved for our Prius. We love the car. We are thankful, appreciative and grateful.”
Ashley in Phoenix sent a thank you card:
“I cannot thank you enough for all your help! I absolutely love my car!! If it weren’t for you, I would never had gotten such an amazing deal – 1.9% as a first time buyer!! Thank you so much!”
Jamie in Chandler emailed:
“I just want to say THANK YOU so much for all of your help. You have a wonderful staff and every person I spoke to or met was great to work with! I am so happy with my new car!”
Rebecca in Chandler wrote:
“Dear Ms. Ed: We cannot thank you enough for getting us a new, reliable car with a payment we can afford. You are truly a savior with wings!”
We are so glad you enjoyed your experiences with the Mr. Ed Department and love your vehicles!
B from Surprise called to say “I worked with Mitch and the Mr Ed Department at Earnhardt Honda. This was the best car buying experience in my lifetime. Even when my credit was perfect, I was never treated with the respect and courtesy I received from Mitch and your team. It was a great experience!”
E.F., Scottsdale wrote:
I purchased from Mr. Ed at Earnhardt Dodge. The person that I dealt with is Bill Maxwell and he was great and that experience was incredible. If you have awards for customer service and attention to detail I would like to nominate both Bill Maxwell and Colleen Murphy for their excellence.
Jennifer from Mesa emailed:
I want to say thank you, Rudy, for all you did for me today. You not only made my car buying experience wonderful, you helped me purchase the perfect car for me. I appreciate that you took the time to listen carefully to which car I wanted.
You worked hard on getting the best deal you could find for me. You seemed more concerned about me than your own bottom line. Even though my credit is not perfect, you were able to get me a wonderful payment option. You have made this car buying experience fun and wonderful! . I appreciate you helping me find the perfect car and for taking the time to really listen to me today.
Miss T from Chandler said, “Michael in the Mr Ed Dept did a great job. He treated me so nicely and explained everything to me clearly. Buying a car from Mr Ed was a very nice experience.”
Helen in Mesa sent a thank you card: “Ms. Ed, the Honda is perfect and I am thrilled with it. Please extend my thanks to Rick also. He could not have found a better vehicle for me. I’m more grateful than words can show. Thank you so very much.”