I am a very cautious and conservative car buyer. I’ve always dreaded the experience to be honest. But yesterday I showed up at Earnhardt Honda at 8:30am and I was the proud owner of a beautiful new 2011 Honda Pilot EXL Navi within hours.
The service, the expertise and the professionalism of the staff was awesome. They made me feel right at ease from the start and I felt in total control of my decision (versus normally feeling pushed and coerced). I especially appreciate the guys in Mr. Ed Financing (Showtime and Eric) for the great work they did in helping me create a good financing option (b/c i don’t have the best credit portfolio). Man, these guys are top notch and they went to work and i walked out of there with a great package. THANK YOU GUYS!
Then there was Elton Edwards! This guy is a class act. He was so patient and thorough and took the time to walk me through the entire vehicle (which was intimidating at first b/c i haven’t owned a new car in 9 years). But he made it easy. Just a great personality and genuine desire to see you get the most out of your purchase and your experience. He even gave me his personal cell to call him from time to time if i have any questions (b/c he has a Pilot too :)).
All in all —— TOP NOTCH! FIRST CLASS!
Bravo Earnhardt Honda! You make car buying fun and easy and exciting …. which is exactly what getting a new car should be like.
Thank you very much.