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More happy customers!

Randy from Phoenix said:

“I want to personally thank you for everything you did for us on our purchase of the Explorer. We are ecstatic! With 4 kids, trying to find a vehicle that fits our budget isn’t easy but you and your team did an amazing job! Every person we talked to were extremely helpful and full of smiles. You have done an amazing job of assembling an awesome team and we will come back in the next few months to buy a car of our 16 year old son!”

Sandy from Chandler wrote:

“Mr Ed Department and Mauricio,
Thank you for all the hard work you did to get us approved for our Prius. We love the car. We are thankful, appreciative and grateful.”

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New Mr. Ed Fans in Phoenix and Chandler

Ashley in Phoenix sent a thank you card:

“I cannot thank you enough for all your help! I absolutely love my car!! If it weren’t for you, I would never had gotten such an amazing deal – 1.9% as a first time buyer!! Thank you so much!”

Jamie in Chandler emailed:

“I just want to say THANK YOU so much for all of your help. You have a wonderful staff and every person I spoke to or met was great to work with! I am so happy with my new car!”

Rebecca in Chandler wrote:

“Dear Ms. Ed: We cannot thank you enough for getting us a new, reliable car with a payment we can afford. You are truly a savior with wings!”

We are so glad you enjoyed your experiences with the Mr. Ed Department and love your vehicles!

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Surprise! Yet Another Happy Customer

B from Surprise called to say “I worked with Mitch and the Mr Ed Department at Earnhardt Honda. This was the best car buying experience in my lifetime. Even when my credit was perfect, I was never treated with the respect and courtesy I received from Mitch and your team. It was a great experience!”

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Another Satisfied Customer in Scottsdale

E.F., Scottsdale wrote:

I purchased from Mr. Ed at Earnhardt Dodge. The person that I dealt with is Bill Maxwell and he was great and that experience was incredible. If you have awards for customer service and attention to detail I would like to nominate both Bill Maxwell and Colleen Murphy for their excellence.

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Customer Satisfaction at its Finest

Jennifer from Mesa emailed:

I want to say thank you, Rudy, for all you did for me today. You not only made my car buying experience wonderful, you helped me purchase the perfect car for me. I appreciate that you took the time to listen carefully to which car I wanted.

You worked hard on getting the best deal you could find for me. You seemed more concerned about me than your own bottom line. Even though my credit is not perfect, you were able to get me a wonderful payment option. You have made this car buying experience fun and wonderful! . I appreciate you helping me find the perfect car and for taking the time to really listen to me today.

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Another Satisfied Customer in Mesa!

Helen in Mesa sent a thank you card: “Ms. Ed, the Honda is perfect and I am thrilled with it. Please extend my thanks to Rick also. He could not have found a better vehicle for me. I’m more grateful than words can show. Thank you so very much.”

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Way To Go, TJ! — One of our newest members to the Mr. Ed Family!

Susan from Scottsdale emailed “, I just want to say that TJ [in the Mr Ed Dept] was really great to work with. I couldn’t have asked for a better experience.”

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Customer Satisfaction: Mission Accomplished!

Mrs D from Prescott Valley called in to say:
“We worked with TJ in the Mr Ed Department and our experience with him was fabulous! We really appreciated working with him. He never made us feel pressured and did not try to sell us a car with a payment higher than we had our budget. My husband hates car shopping and he said this was the best experience ever!”

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Another Satisfied Customer

Mr. Ed Does It Again! We received a letter from a customer who purchased from us this summer and here’s what she had to say about our customer service and vehicle selection:

“Devin and Ron were absolutely wonderful in helping me and I truly found an incredible car- exactly what I was looking for!…I can refer friends to you should anyone need great service and attention with their purchase.”

Sheri, Phoenix, AZ

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Paying It Forward From Payson

An out of town customer met with the Mr. Ed Department at our Rodeo Ford location last Wednesday and this is what he had to say about his experience:

“Gill called me on Wednesday morning.  He went over what I was looking for…and took time to listen to my requirements..  Within an hour I got a call from a lender and an hour later Gill called me to tell me the deal had been done.  We drove down from Payson, all the way to Goodyear to do this deal.  Prior to leaving Payson, I asked Gill some very specific questions about the car and he answered them directly and accurately.  When I got there to look at the car, it was exactly as he had represented.  The deal he put together for us was fantastic. He was exceptional to deal with, and I feel he went above and beyond in allowing us to get into the car we wanted.  I believe that exceptional service to the customer is something you don t find too often any more, but when you do, I think it is important to acknowledge it…Again, my thanks.”

M, Payson, AZ

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