Dear Ms Ed: My truck was totaled and the insurance company is paying off most of the loan but I will still owe a few thousand when it is completely settled. I need a truck now but I was told by another dealer that since my credit is not perfect, I will have to wait until I pay off the entire balance before I can qualify for another loan. I am in a rental but I have to return it … Continue reading
Randy from Phoenix said: “I want to personally thank you for everything you did for us on our purchase of the Explorer. We are ecstatic! With 4 kids, trying to find a vehicle that fits our budget isn’t easy but you and your team did an amazing job! Every person we talked to were extremely helpful and full of smiles. You have done an amazing job of assembling an awesome team and we will come back in the next few … Continue reading
Dear Ms. Ed: My wife and I bought our house in Phoenix at the peak of the housing market. Our $180,000 house is now worth $ 65,000. We decided to do a short sale on the house. We have a buyer but it has been 5 months and we are still waiting for the sale to go through. Last week, our car was stolen and we need a car. Can you get us financing with a short sale in process? … Continue reading
Ashley in Phoenix sent a thank you card: “I cannot thank you enough for all your help! I absolutely love my car!! If it weren’t for you, I would never had gotten such an amazing deal – 1.9% as a first time buyer!! Thank you so much!” Jamie in Chandler emailed: “I just want to say THANK YOU so much for all of your help. You have a wonderful staff and every person I spoke to or met was great … Continue reading
E.F., Scottsdale wrote: I purchased from Mr. Ed at Earnhardt Dodge. The person that I dealt with is Bill Maxwell and he was great and that experience was incredible. If you have awards for customer service and attention to detail I would like to nominate both Bill Maxwell and Colleen Murphy for their excellence.
Helen in Mesa sent a thank you card: “Ms. Ed, the Honda is perfect and I am thrilled with it. Please extend my thanks to Rick also. He could not have found a better vehicle for me. I’m more grateful than words can show. Thank you so very much.”