Totalled Truck With A Balance ~Ask Ms. Ed

Dear Ms Ed: My truck was totaled and the insurance company is paying off most of the loan but I will still owe a few thousand when it is completely settled. I need a truck now but I was told by another dealer that since my credit is not perfect, I will have to wait until I pay off the entire balance before I can qualify for another loan. I am in a rental but I have to return it … Continue reading

Surprise! Yet Another Happy Customer

B from Surprise called to say “I worked with Mitch and the Mr Ed Department at Earnhardt Honda. This was the best car buying experience in my lifetime. Even when my credit was perfect, I was never treated with the respect and courtesy I received from Mitch and your team. It was a great experience!”

Customer Satisfaction at its Finest

Jennifer from Mesa emailed: I want to say thank you, Rudy, for all you did for me today. You not only made my car buying experience wonderful, you helped me purchase the perfect car for me. I appreciate that you took the time to listen carefully to which car I wanted. You worked hard on getting the best deal you could find for me. You seemed more concerned about me than your own bottom line. Even though my credit is … Continue reading

Customer Satisfaction: Mission Accomplished!

Mrs D from Prescott Valley called in to say: “We worked with TJ in the Mr Ed Department and our experience with him was fabulous! We really appreciated working with him. He never made us feel pressured and did not try to sell us a car with a payment higher than we had our budget. My husband hates car shopping and he said this was the best experience ever!”

Mr. Ed to the Rescue!

JB from Tempe writes “I am writing to express how appreciative and thankful I am for the hard work and excellent service I received from the Mr ED Department at Earnhardt Toyota. I had been shopping around to find the right truck and my experience at other area dealerships was not bad…I would describe it as bland and typical. The major underlining factor that put you in first place was simply how well your entire staff treated me….I’ve made mistakes … Continue reading