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Testimonial – Painless and no Buyer’s Remorse

testimonialGingerL

What an amazing experience! Everyone I came in contact with at this dealership was so helpful and so upbeat and happy that it made my car buying experience the best I have ever had! Specifically the Mr Ed department. Terry, Rick and Dave went above and beyond to make sure I got exactly what I was looking for and financing that I could afford. They made it so painless. I have experienced no buyers remorse, like I have had with other dealerships. I didn’t feel any pressure. I told them what I was looking for in a Toyota and I got that and more!

A couple of days after taking my car home, I realized that, for some reason, I couldn’t roll down the passenger window from the driver side. I called Rick and let him know what was going on. By the next day Dave called me and offered to come pick it up and that he would leave me with a loaner. He met me at my job site on my first break and we made the exchange. By lunch that day I already had my car back!! I couldn’t believe it! What service!!! Apparently, a safety feature had been triggered on the window. Dave explained to me what to do if it ever happened again. He even filled up my tank before returning the car to me!

Seriously folks, next time I am in the market for another car it’s Mr Ed all the way!

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